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Switchboard Operator/Rental Agent

Company: D-Patrick Motoplex
Location: Evansville
Posted on: November 25, 2022

Job Description:

DPatrick is a family owned and operated dealership that strives on retaining customers and employees. We have been a staple in the community since 1934. If you enjoy the auto industry and are looking for a stable career, then this is your opportunity.

We offer:

_*Medical/Dental/Vision/Life Insurance after 60 days*_

_*Access to our free Medical Clinic*_

_*Health Savings Account*_

_*401K after 6 months with company match*_

_*Paid Vacation after 6 months*_

_*Weekly Pay*_

_*Referral Program*_

*Location: * DPatrick Motoplex

*Job Title: * Switchboard Operator/Rental Agent

*Department: * Administration

*Reports To: * Assistant Controller

*JOB TYPE: * Full-time

*SCHEDULE: *Monday through Friday, 8:00 AM to 5:00 PM

*JOB PROFILE: *

Operates switchboard to relay incoming, outgoing, and interoffice calls. Processes loaner vehicles to customers.

*ESSENTIAL DUTIES AND RESPONSIBILITIES *include the following:

Uses multi-line switchboard.

Answers all incoming calls and determines who it should be routed to and routes the call to the appropriate person.

Operates paging system.

Advises customer of rates and who will be responsible for the payment.

Examines customer's driver's license, insurance, and credit card, to determine validity of identification and eligibility for loaner.

Completes contract, explains loaner policies and procedures, and obtains customer signature.

Inspects vehicle upon return for damages, records mileage and fuel level.

Posts rental costs to appropriate account.

Must get along with others.

Requires being at work on time and have satisfactory attendance.

Files all R0's.

Any other duties assigned by management.

Backs up the Cashier.

*QUALIFICATIONS: *

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Energetic, excellent interpersonal skills, excellent communication skills (verbal and written), basic computer experience, ability to work well with others, perform duties with little or no supervision, ability to read and comprehend instructions and information, professional appearance, general knowledge of fax and copy machines, good math skills and good clerical skills.

*EDUCATION and/or EXPERIENCE: *

High School Diploma or equivalent and one or more years customer service experience.

*CERTIFICATES, LICENSES, REGISTRATIONS: *

Valid Driver's License and good driving record.

*PHYSICAL DEMANDS: *

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

*WORK ENVIRONMENT: *

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Due to the high traffic in this area it is louder than the normal office setting.

*NOTE: *This is not necessarily an exhaustive list of responsibilities, skill, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change.

Job Type: Full-time

Pay: $14.00 per hour

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Referral program
* Vision insurance
Schedule:
* Day shift
* Monday to Friday

Experience:
* Customer service: 1 year (Required)

License/Certification:
* Driver's License (Required)

Work Location: One location%58047475%

Keywords: D-Patrick Motoplex, Evansville , Switchboard Operator/Rental Agent, Sales , Evansville, Indiana

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