Parts Counter
Company: Rudd Equipment Company
Location: Evansville
Posted on: May 26, 2023
Job Description:
Summary We are seeking a knowledgeable Parts Counter associate
to assist customers in solving parts problems in person or by
telephone, identify proper parts numbers, check availability,
recommend and sell parts as a service and as requested by customer.
This position will complete parts order forms, enter related
information into the Data Processing system with the understanding
that service and satisfaction are top priority. QualificationsTo
perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Essential Duties and Responsibilities
- Greet customers and determine needs.
- Prioritize work day to meet customer needs.
- Edit customers' orders.
- Expedite backorders with branches and manufacturers.
- Always advise customers of order status.
- Assist warehouse and shop parts as required.
- Possess excellent organizational skills.
- Maintain parts counter library.
- Participate in factory training.
- Assist clerk with reconciling purchase order number to
invoices.
- Display working knowledge of authorized password options.
- Contribute at monthly parts meetings.
- Ability to establish credibility quickly. Must be decisive and
able to recognize and support the organization's goals and
priorities.
- Perform all other duties as assigned. Education and/or
Experience
- H.S. Diploma or equivalent required
- Previous experience working with vehicles or heavy equipment
desired.
- Familiar with parts terminology.
- Previous automotive/heavy equipment background a plus.
- Automotive, parts and/or equipment knowledge a plus.
- Knowledge of cataloging and/or inventory management systems
desired.
- Successfully completed warehouse and shop parts training or
possesses the equivalent experience. Communication Skills
- Ability to read, write, and follow written instructions.
- Strong verbal communication skills.
- Customer Service oriented. Computer SkillsBasic computer and
data entry skills required. Physical DemandsWhile performing the
duties of this position the employee may be required to lift/carry
materials weighing up to 20 pounds frequently and 21-50 pounds
occasionally. This position requires the ability to demonstrate
full range of motion for bending, pulling, reaching, stooping, and
climbing frequently. In addition, this position requires the use
and operation of a forklift as needed to pick and pack parts. This
position will utilize the computer screen, keyboard, and telephone.
Position Type and Expected Hours of Work
- This is position is classified as full-time, non-exempt.
- Normal Days of work are Monday through Friday.
- Overtime may be required on occasion as needed. Other
DutiesThis job description is not designed to cover or contain a
comprehensive listing of activities, duties or responsibilities
that are required of the personnel for this job. Duties,
responsibilities, and activities may change at any time. EEO/AAP
StatementRudd Equipment Company, Inc. is an Equal
Opportunity/Affirmative Action employer. It is our policy not to
discriminate against any Incumbent or Applicant. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, or status as a qualified individual with a
disability or Vietnam era or other protected veteran. To achieve
our goal of equal opportunity, we maintain an Affirmative Action
Program through which we take good faith efforts to recruit, hire,
and advance in the employment of qualified minorities, women,
persons with disabilities, Vietnam-era veterans, and other
protected veterans. PI212923453
Keywords: Rudd Equipment Company, Evansville , Parts Counter, Other , Evansville, Indiana
Didn't find what you're looking for? Search again!
Loading more jobs...