Parts Counter
Company: Rudd Equipment Company
Location: Evansville
Posted on: January 26, 2023
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Job Description:
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xmlns="http://www.w3.org/TR/REC-html40"> Under general
supervision, the Parts Counter will help customers solve parts
problems in person or by telephone, identify proper parts numbers,
check availability, recommend and sell parts as a service and as
requested by customer. This position will complete parts order
forms, enter related information into the Data Processing system
with the understanding that service and satisfaction are top
priority. ESSENTIAL DUTIES AND RESPONSIBILITIES:Greet customers and
determine needsEdit customers' ordersExpedite backorders with
branches and manufacturersAdvise customers of order status at all
timesAssist warehouse and shop parts as requiredMaintain parts
counter libraryParticipate in factory trainingAssist clerk with
reconciling purchase order number to invoicesDisplay working
knowledge of authorized password optionsContribute at monthly parts
meetingsPerform all other duties as assigned MINIMUM
QUALIFICATIONS:Ability to prioritize work day to meet customers'
needsPossess excellent organization skillsAbility to help other
areas and be a team player to contribute to the overall goalMust
pass a pre-employment drug screen, physical and background check
EDUCATION and/or EXPERIENCE:H.S. Diploma or equivalent
requiredPrevious experience working with vehicles or heavy
equipment desiredFamiliar with parts terminology Previous
automotive/heavy equipment background a plusAutomotive, parts
and/or equipment knowledge a plusKnowledge of cataloging and/or
inventory management systems desired Successfully completed
warehouse and shop parts training or possesses the equivalent
experience COMMUNICATION SKILLS:Ability to read and follow written
instructionsStrong verbal communication skillsCustomer Service
oriented COMPUTER SKILLS:Basic computer and data entry skills
required REASONING ABILITY:Ability to establish credibility
quickly. Must be decisive and able to recognize and support the
organization's goals and priorities. PHYSICAL DEMANDS: While
performing the duties of this position the employee may be required
to lift/carry materials weighing up to 20 pounds frequently and
21-50 pounds occasionally. This position requires the ability to
demonstrate full range of motion for bending, pulling, reaching,
stooping and climbing frequently. In addition, this position
requires the use and operation of a fork lift as needed to pick and
pack parts *See Attached Physical Demands/Work Environment
Worksheet for specific details of position physical demand
requirements. This position will utilize the computer screen,
keyboard, and telephone. POSITION TYPE AND EXPECTED HOURS OF
WORK:This position is classified as full-time, hourly
non-exempt.Normal Days of Work are Monday through Friday, 8:00 am
through 5:30 pm (Hours may vary depending on business needs or by
branch location) Must be flexible and available to work overtime as
necessary OTHER DUTIES:This job description is not designed to
cover or contain a comprehensive listing of all activities, duties,
or responsibilities that are required of the personnel for this
position. Duties, responsibilities and activities may change at any
time. EEO/AAP STATEMENT:Rudd Equipment Company, Inc. is an Equal
Opportunity/Affirmative Action employer. It is our policy not to
discriminate against any Employee or Applicant. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, or status as a qualified individual with a
disability or Vietnam era or other protected veteran. To achieve
our goal of equal opportunity, we maintain an Affirmative Action
Program through which we take good faith efforts to recruit, hire,
and advance in the employment of qualified minorities, women,
persons with disabilities, Vietnam-era veterans, and other
protected veterans. PI202072481
Keywords: Rudd Equipment Company, Evansville , Parts Counter, Other , Evansville, Indiana
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