Collector
Company: OneMain Financial
Location: Evansville
Posted on: January 25, 2023
Job Description:
JOB DESCRIPTION: OneMain is currently seeking candidates to fill
several permanent, full-time Collector positions. - These positions
will contact delinquent, charged-off customers to arrange for
repayment or settlement of account balances. Primary responsibility
is collecting on Personal loans. - In this position, you will
also:
- Initiate contact with customers via telephone regarding charge
off accounts while arranging repayment and/or settlement of
accounts in accordance with all applicable laws, policies, and
procedures
- Negotiate with customers to resolve accounts.
- Maintain and notate all appropriate information and
documentation regarding customer and account status on computer
system and provide same to others involved with collections of
accounts
- Investigate, research, and track consumer information using
online skip tracing tools
- Work in a goal-oriented environment to meet production
indicators.
- Operate in a goal-oriented environment, achieving individual
and team performance targets and core competencies
- Maintain compliance with FDCPA (Fair Debt Collection Practices
Act) and state regulationsWork Schedule:
- Up to two late nights per week of 12 PM - 9 PM and flexible
schedule for remaining hours with manager approval. One Saturday
per month and extended hours at the end of the month.JOB
REQUIREMENTS:
- Education - High School diploma OR GED minimum
- Collections / Call Center experience strongly preferred
- An in-depth understanding of collections and negotiation
skills
- Strong negotiation skills to resolve escalated calls
- A high degree of self-management to successfully prioritize
workday
- Excellent communication, persuasion and problem-solving
skills
- Ability to maintain confidentiality and sensitive
information
- Sales experience is desirable
- Candidates are expected to commute to our Evansville, IN
campusCOMPENSATION:
- OneMain offers an excellent compensation package including a
competitive base pay with additional incentives and bonuses.
- Benefits include medical, dental, vision, life insurance, 401K,
profit sharing, holiday and vacation time offWHO WE---ARE---
-OneMain---Financial is the country's largest lending-exclusive
financial company, proudly serving millions of customers with safe,
-affordable -and transparent installment loans. Our customers turn
to us every day-online and at 1,500 branches in 44 states-to help
them take control and improve their financial lives with solutions
for debt consolidation, medical expenses, household bills, home
improvements and auto purchases. Our talented and dedicated team
members constantly look for responsible ways to serve our customers
when, where and how they want. -It's -all about doing the right
thing-a mission that hasn't changed for more than 100 yearsOneMain
prides itself on internal growth opportunities through training and
development as well as career growth opportunities through internal
promotions. Take the first step toward a challenging and rewarding
career at OneMain and apply today!
OneMain is an equal opportunity employe
Keywords: OneMain Financial, Evansville , Collector, Other , Evansville, Indiana
Didn't find what you're looking for? Search again!
Loading more jobs...