ITS Systems Engineer
Company: Southern Illinois Healthcare
Posted on: August 7, 2022
Responsible for the overall design, implementation, operation, and
support of the organization's enterprise-wide Server, Storage, and
Backup strategy across various locations. Works within a team of
server engineers to monitor systems to ensure configurations,
performance, resources, and security of the systems meet user
needs. Maintains and supports computer hardware and software, and
diagnoses issues when necessary. Coordinates with the Security team
to ensure security measures are effective. Trains junior personnel
as appropriate. Escalation point for Service Desk and Tier 2
personnel when end user issues indicate larger problems.-- -
Participates in on-call rotation including weekend and after-hours
coverage as assigned.-- --- -
-- --- - Understanding of the organization, users and workflow
-- --- - Ability to lead meetings, prioritize, resolve conflicts,
manage issues, oversight and implementation of project plans. Work
with vendors, application analysts, customer service personnel, and
end users to achieve desired organizational goals.
-- --- - Ability to probe for information about the underlying
needs of the organization and user community, to ensure usability
and efficiency for proper patient care.
-- --- - Thoroughly review, analyze and test every system change;
follow proper change control processes.
-- --- - Assists analysts in the development, implementation,
education, evaluation, maintenance and coordination of applications
-- --- - Assists with and/or develops tip sheets or training
documentation for new, or changes to current, workflows;
-- --- - Support and educate Service Desk and Tier Two support
personnel as appropriate
-- --- - Responsible for the coordination and completion of
assigned projects, including project definition, assignment of task
responsibilities, setting deadlines, and all other aspects of
-- --- - Assists with hardware and software budgets.
-- --- - Performs other related work as required.
-- --- - Trains and mentors team members.
-- --- - Strives to adhere to SIH Commitment to Care and ITS Core
-- --- - Bachelors degree in Computer Science or related field or 4
years of experience combined with equivalent certifications in lieu
of degree. -- -
-- --- - Technical: 4 years experience supporting windows server /
systems infrastructure, preferably in a healthcare environment
-- --- - Experience with multiple technologies from the following
-- --- - Experience supporting Epic EMR preferred
-- --- - Extensive vendor management experience preferred
-- --- - Valid drivers license required
-- --- - Appropriate certifications for the sub-specialty
preferred, i.e. VMWare, Windows server, storage, backup, database,
PandoLogic. Keywords: Software Engineer, Location: Carbondale, IL -
Keywords: Southern Illinois Healthcare, Evansville , ITS Systems Engineer, Other , Carbondale, Indiana
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