Eligibility Assistant- Front Desk
Company: DFR
Location: Vincennes
Posted on: August 6, 2022
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Job Description:
Overview:
THIS POSITION IS LOCATED IN VINCENNES, INDIANA.Knowledge Services
has a great opportunity for a strong Customer Service focused
individual who wants to make a difference in their daily work life
with the FSSA / Division of Family Resources as an Eligibility
Assistant. This position will provide general office support and
assistance for case workers and clients applying for public
assistance. This position will provide customer service and
interact directly with the general public, clients, office staff,
and other state personnel.Knowledge Services, established in 1994
and headquartered in Indianapolis IN, is a certified woman-owned
(WBE) professional services organization with over 1500 employees
located in offices throughout North America. Founded by Julie
Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an
industry leader in Managed Service Programs (MSP), Employer of
Record / Payrolling Services, National Recruitment, and Staffing
Services. We provide outstanding services to major organizations in
various industries, including; IT, Healthcare, Entertainment,
Media, Federal and State Governments, Public Utilities, Telecom,
Manufacturing and more.As such, Knowledge Services is committed to
providing opportunities for growth in our company, in each team
member, and in our relationships. We believe titles do not define a
person, but provide a framework to each persons endless potential.
Our focus on improving our team, product, and processes drives us
every day. We are guided by our four Pillars that set the
foundation of who we are and how we conduct business: Knowledge,
Integrity, Innovation, and Service.
Responsibilities:
Welcome all on-site visitors and determine nature of businessReview
client information for accuracyAssist with computer
applicationsSchedule client appointmentsScan documents into client
case fileMaintain fax machines and copier functionsAnswer and
direct incoming callsMaintain daily activity reportsDeliver
outstanding customer service to all clients
Qualifications:
Desire to help othersStrong Customer Service backgroundAbility to
maintain confidentialityHandle conflict in a calm mannerReliable
and dependable in the work placeProven job stabilityHigh School
diploma or equivalentClean criminal backgroundPrevious experience
as a Customer Service Representative, Cashier, Clerk,
Administrative Assistant, Receptionist, or Front Office desiredThis
is a long-term position where you can make an immediate impact on
your community, plus the potential for promotion. The position
starts at $12.50/hr with paid time off, benefits, and a 37.5 hour
work week of Monday-Friday 8:00AM-4:30PM.If you are looking for a
position that could be the start of your career, apply now for
immediate consideration.Physical Requirements:Job frequently
requires sitting, handling objects with hands.Job occasionally
requires standing, walking, reaching, talking, hearing, and lifting
up to 25 pounds.Knowledge Services is an equal opportunity employer
committed to hiring a diverse workforce and sustaining an inclusive
culture. Knowledge Services does not discriminate on the basis of
disability, veteran status or any other basis protected under
federal, state or local laws. People with disabilities, veterans,
and military families are encouraged to apply.INDDFR
Keywords: DFR, Evansville , Eligibility Assistant- Front Desk, Other , Vincennes, Indiana
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