Title Insurance Specialist
Company: Fifth Third Bank, N.A.
Location: Evansville
Posted on: May 16, 2022
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Job Description:
Make banking a Fifth Third better -We connect great people to
great opportunities. Are you ready to take the next step? Discover
a career in banking at Fifth Third Bank. GENERAL FUNCTION:The Title
Insurance Specialist is responsible for: Completing required tasks
to establish, update, and maintain customer title files in a timely
and accurate manner; planning and managing title processes based on
workload, communicating with internal and external partners as
needed.Responsible and accountable for risk by openly exchanging
ideas and opinions, elevating concerns, and personally following
policies and procedures as defined. Accountable for always doing
the right thing for customers and colleagues, and ensures that
actions and behaviors drive a positive customer experience. While
operating within the Bank's risk appetite, achieves results by
consistently identifying, assessing, managing, monitoring,
andreporting risks of all types.ESSENTIAL DUTIES AND
RESPONSIBILITIES:+ Must be able to work in a fast-paced,
high-stress environment to ensure service levels expectations are
achieved at all times.+ Must be able to plan, manage, and
prioritize activities to meet workload demands.+ Communicate
effectively with title insurance underwriters and all internal and
external customers to resolve all title situations that may arise.+
Must be able to achieve the minimum performance expectations at all
times including quality, productivity, and procedural.+ Handle
customer complaints and other sensitive matters in a diplomatic and
customer friendly manner at all times.+ Understand TRID regulations
including, but not limited to, naming conventions, state laws and
requirements regarding fees, etc.+ Contribute to the department's
teamwork efforts.+ Build strong relationships, appreciate the
abilities of team members, promote a positive environment,
represent the company and department in a favorable manner, and
support management's decisions.+ Be available to work a late shift
as needed to cover reviews as needed by the lender.+ Demonstrate
proficiency in Microsoft suite of products as well as title
industry software used.+ Actively participates in ongoing efforts
to continually improve customer service for both internal and
external customers.+ Employees must become proficient in all steps
of title examination including how to create a title chain,
examining deeds and mortgages, understanding taxes, understanding
how to clear title, and being able to translate all results into
requirements and exceptions for the title commitment.+ Employees
must strive to understand all state and underwriter requirements in
all licensed states (which is currently 16) and know when they
apply.+ Must develop the knowledge to be able to determine status
and seek resolution for aged liens appearing on title.+ Develop the
knowledge to be able to review trust documents, POAs, Estate
documents, etc. to ensure there are no title issues or problems.+
Develop the knowledge needed in order to prepare and review
affidavits including Identity, Marital Status, Continuous Marriage,
Survivorship, etc.+ Develop knowledge needed to determine status
and seek resolution for IRS Liens, State Specific Tax Liens, and
miscellaneous judgments.+ Learn to research and resolve liens held
by lenders that no longer exist.+ Must understand rate tables in
all licensed states and be able to prepare title insurance
invoices.+ Learn to decipher property taxes including assessments,
additional fees, delinquencies and payment status.+ Must have an
understanding of title insurance premiums and the remittance
process.+ Develop an understanding of title plants and learn to
interpret the information.+ Understand endorsements, when they
apply and all endorsement fees.+ Demonstrate an understanding of
the title industry in terms of job knowledge and industry-related
methods and practices.+ Must be able to obtain required licensing
in multiple states if needed.SUPERVISORY
RESPONSIBILITIES:None.MINIMUM KNOWLEDGE, SKILLS AND ABILITIES
REQUIRED:+ High School Diploma or equivalent+ Title Insurance
experience or equivalent as determined by hiring manager+ Ability
to work in a team environment.Title Insurance SpecialistLOCATION --
Evansville, Indiana 47708 Fifth Third Bank, National Association is
proud to have an engaged and inclusive culture and to promote and
ensure equal employment opportunity in all employment decisions
regardless of race, color, gender, national origin, religion, age,
disability, sexual orientation, gender identity, military status,
veteran status or any other legally protected status.
Keywords: Fifth Third Bank, N.A., Evansville , Title Insurance Specialist, Other , Evansville, Indiana
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