Senior Change Control Administrator

Company: OneMain Financial
Location: Evansville
Posted on: November 20, 2020

Job Description:

Responsibilities -

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• Lead implementation of tools and processes to strategically support adoption of changes, updates, or enhancements of OneMain Technology hardware or software
• Support Technology Development Analysts and Manager with conducting impact analyses, identifying key stakeholders of change, potential resistance, and potential development change champions and advocates to support implementation
• Evaluate and ensure user readiness for changes, updates, or enhancements
• Support design, development, delivery, and management of communication of changes, updates, or enhancements of OneMain Technology hardware or software; engage and work closely with OneMain Corporate Communications team for delivery of broad Organizational and Enterprise communication and messaging
• Provide input, content, and requirements for training and development; engage and work closely with the Central and Corporate training teams to support to design and delivery of Technology development training
• Support and engage senior leaders and stakeholders
• Support individual users with basic issues, incidents, or outages with Technology changes, updates, or enhancements
• Compile and communicate user and stakeholder feedback, common data points, issues, incidents, or behaviors for improvement
• Define, measure, and build visual reporting of success metrics, monitoring the change progress
  
  Skills and Qualifications
  
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  • Ability to establish and maintain strong relationships across the Enterprise
  • Customer focused; desire to support others through change and to successful implementation of Technology initiatives
  • Excellent active listening skills
  • Exceptional verbal and written communication skills; able to articulate a message to a variety of audiences
  • A solid understanding of how to support internal customers through change
  • Flexible and adaptable, ability to be successful in different situations and scenarios
  • Ability to positively influence others and move toward a common vision or goal
  • Organized with a natural inclination for planning, strategy, and process development
  • Team player that can successfully collaborate with others
  • Bachelors degree in Public Relations, Communications, or Business Management is preferred
  • 2+ years of experience leading, organizing, or implementation of strategies, new processes or new procedures
  • Proficient in Microsoft 365 applications including (but not limited to) Excel, Word, Outlook, PowerPoint, and Teams
    
    Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
    
    Benefits:
    
    Because we want our team members to bring us their very best every day, we believe they deserve the right opportunities and benefits. Thats why we packed our comprehensive benefits package for full- and some part-timers with:
    
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    • Health and wellbeing options for team members and their dependents
    • Up to 4% matching 401(k)
    • Tuition reimbursement
    • Continuing education
    • Bonus eligible
    • Paid time off
    • Paid volunteer time
    • And more
      
      Our Company:
      
      OneMain Financial is the countrys largest lending-exclusive financial company, proudly serving millions of customers with safe, affordable and transparent installment loans. Our customers turn to us every dayonline and at 1,500 branches in 44 statesto help them take control and improve their financial lives with solutions for debt consolidation, medical expenses, household bills, home improvements and auto purchases. Our talented and dedicated team members constantly look for responsible ways to serve our customers when, where and how they want. Its all about doing the right thinga mission that hasnt changed for more than 100 years.
      
      #LI-DB1

Keywords: OneMain Financial, Evansville , Senior Change Control Administrator, Other , Evansville, Indiana