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Change Control Administrator Lead

Company: OneMain Financial
Location: Evansville
Posted on: November 19, 2020

Job Description:

Responsibilities -

Support Technology Development Coordinator and Manager with conducting impact analyses, identifying key stakeholders of change, potential resistance, and potential development change champions and advocates to support implementation

Analyze and document user productivity tools from third-party providers for product changes looking for features that are new, changed, and deprecated during the providers software release cycle

Analyze and document changes in existing features, new and existing product issues

Analyze, document, and support programmatic integration into third party productivity tool

Evaluate and ensure system readiness for changes, updates, or enhancements amongst Onemain platform providers

Work with internal support personnel and external vendors to resolve problems identified in software and implementation of third-party software into the corporate ecosystem

Instrument monitoring points in delivered systems to identify areas where performance and error processing can be integrated into the EMC and other technical reporting systems

Analyze and resolve differences between generally available features in products and features that are not available when implemented in the corporate ecosystem

Work with internal support personnel and external vendors to integrate non-homogeneous products together when required

Research and recommend hardware required to deliver content and collaboration

Provide technical support to create training development

Support and engage senior leaders and stakeholders

Support individual users with complex issues, incidents, or outages with Technology changes, updates, or enhancements

Ensure that change processes are defined and executed for all collaboration products

Skills and Qualifications

Ability to establish and maintain strong relationships across the Enterprise

Customer focused; desire to support others through change and to successful implementation of Technology initiatives

Excellent active listening skills

A solid understanding of how to support internal customers through change

Flexible and adaptable, ability to be successful in different situations and scenarios

Ability to positively influence others and move toward a common vision or goal

Ability to triage issues, perform root cause analysis, and resolve problems

Organized with a natural inclination for planning, strategy, and process development

Team player that can successfully collaborate with others

Bachelors degree in Computer Science, Computer Programming, or related field

2+ years of experience working with Microsoft 365

Technically proficient in Microsoft 365 applications including (but not limited to) Excel, Word, Outlook, PowerPoint, and Teams

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

Benefits:

Because we want our team members to bring us their very best every day, we believe they deserve the right opportunities and benefits. Thats why we packed our comprehensive benefits package for full- and some part-timers with:

Health and wellbeing options for team members and their dependents

Up to 4% matching 401(k)

Tuition reimbursement

Continuing education

Bonus eligible

Paid time off

Paid volunteer time

And more

Our Company:

OneMain Financial is the countrys largest lending-exclusive financial company, proudly serving millions of customers with safe, affordable and transparent installment loans. Our customers turn to us every dayonline and at 1,500 branches in 44 statesto help them take control and improve their financial lives with solutions for debt consolidation, medical expenses, household bills, home improvements and auto purchases. Our talented and dedicated team members constantly look for responsible ways to serve our customers when, where and how they want. Its all about doing the right thinga mission that hasnt changed for more than 100 years.

#LI-DB1

Keywords: OneMain Financial, Evansville , Change Control Administrator Lead, Other , Evansville, Indiana

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