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Litigation Account Specialist

Company: OneMain Financial
Location: Evansville
Posted on: March 25, 2020

Job Description:

About UsAs one of the nation's largest consumer finance organizations, OneMain serves more than 2 million customers with personal loans, automobile loans, and other credit-related products. "Lending Made Personal" reflects our commitment to putting customers first. For 90+ years, we've made the OneMain promise of friendly, fast and affordable financing a reality for our customers.In the RoleThe Litigation Account Specialist will be responsible for reviewing, making decisions, and placing accounts with contracted vendors for servicing. The chosen candidate will learn and perform one or more of the following functions:

  • Maintaining compliance with FDCPA and state regulations
  • Placing accounts that were referred for litigation with an active attorney firm
  • Taking inbound calls from customers and third parties regarding the statue of an active or inactive litigation account.
  • Maintaining account documentation and follow up as necessary
  • Analyze customer and branch needs / requests and make determinations as to the best method of resolving those issues
  • Communication with OneMain personnel (branch, headquarters, central servicing), and vendors
  • Processing electronic mail (emails and faxes)Minimum Requirements:
    • High School Diploma or GED
    • Strong phone and communication skills
    • Proficiency in basic Microsoft Office applications (Excel, Word and Power Point)
    • Ability to work well under pressure and meet goals in a fast-paces environment
    • Quick thinking with creative research skills
    • Ability to maintain confidentiality with sensitive information#LI-DO1 Associated topics: attorney firm, consultant, customer, law firm, law office, legal, legal affairs, legal service, litigating, litigation

Keywords: OneMain Financial, Evansville , Litigation Account Specialist, Other , Evansville, Indiana

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