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Technical Support Specialist

Company: OneMain Financial
Location: Elberfeld
Posted on: April 10, 2021

Job Description:

Tech Support Specialist--In the Role-OneMain-is looking for Support Specialists to join our team in Evansville, IN.--OneSupport-is an internal help desk that provides technical and account support to-OneMain-team members. Applicants must have strong customer service experience with the capability and desire to learn the financial and technical skills required for the position. An extensive training program is provided to all new team members. This position offers excellent opportunities for career growth.-Responsibilities:-

  • Resetting Passwords for Team Members-
    • Providing basic support for technical issues-including:-email, PC, printers, laptops, etc.-
    • Providing support to Team Members with application, account servicing and balancing issues.-
    • Other duties as assigned.-Job Requirements:-
      • Strong Verbal and Written Communication Skills-
        • Problem Solving-
        • Detail Oriented-
        • Accepting of Change-
        • Multi-Tasking-
        • Ability to Work in a Fast-paced-Environment-
          • Flexibility (some nights and weekends required)-Hours:-During the training period, the hours will be from 8 AM to 5 PM. Once trained, the hours are as follows:-
            • Mon, Wed, Thurs, Fri 7:30 AM - 7:30 PM with Tuesday 7:30 AM - 9:30 PM-
            • Minimum of 4 evening shifts a-month;-10 AM to 7 PM, 11 AM to 8 PM, 12 Noon to 9 PM or 1:30 PM to 10:30 PM-
            • Saturdays 7:00 AM - 3:30 PM only the last 2 (3 where applicable) of the-month; we will not staff the 1st two Saturdays of the month.-COMPENSATION:--OneMain-offers an excellent compensation package including a competitive base pay with additional incentives and-bonuses.Benefits-include medical, dental, vision, life insurance, 401K, profit sharing, holiday and vacation time off-OneMain-prides itself on internal growth opportunities through training and development as well as career growth opportunities through internal promotions. Take the first step toward a challenging and rewarding career at-OneMain-and apply today!--OneMain is an equal opportunity employer-About Us-Founded over 100 years ago, OneMain is America's premier personal finance company. OneMain provides personal loans, insurance, and other related financial products to more than 2.4 million consumers in communities across the country through a network of over 1,800 branches with more than 10,000 employees. We are committed to responsible lending, regulatory compliance, and an active program of outreach to the Investment Community.-

Keywords: OneMain Financial, Evansville , Technical Support Specialist, IT / Software / Systems , Elberfeld, Indiana

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