Customer Service Associate
Company: OneMain Financial
Location: Evansville
Posted on: February 25, 2021
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Job Description:
Job Description In the Role At OneMain, Consumer Loan Sales
Associates serve as the initial contact for customers with a
variety of financial needs. You will help customers assess and
identify the appropriate products or services OneMain offers by
listening and understanding their financial situation. The position
will require strong knowledge of OneMain?s personal lending
products and a high level of motivation to meet or exceed goals.
Our work focuses on new and previous customers who are looking for
additional financing or insurance options to meet their personal
financial needs. OneMain is now hiring for multiple Sales Associate
positions at our Evansville, IN call center and will start on
February 22nd, 2021. A career with OneMain offers you the potential
to earn an annual salary plus incentives. You can steer your career
with access to a variety of robust training programs and
opportunities to advance toward leadership roles. Other team member
benefits include competitive pay, variable incentives tied to
business performance, medical, dental, vision, 401(k), paid time
off, paid volunteer time, tuition reimbursement and more. Core
Responsibilities: Reaching out or responding to inbound calls from
potential customers Processing applications for multiple personal
lending products Implementing key strategies to drive growth as
well as demonstrating exemplary customer service standards and a
high level of energy to exceed goals Reading and understanding
credit bureau reports and maintaining a high level of personal
lending product knowledge Maintaining awareness of company policies
and procedures, federal / state laws and providing guidance to
other team members to ensure compliance Actively marketing and
selling OneMain lending products and services and demonstrating
strong collaborative skills within a team environment Job
Requirements: High School Diploma or GED 2 or more years?
experience in sales, customer service, retail or call center
environment Reliable internet and telephone service, and quiet
space to work outside the office as needed. Preferred
qualifications include: Ability to exercise good judgment and
discretion to facilitate good business decisions Strong product
knowledge and drive for results Ability to multi-task Basic
understanding of credit or personal finance concepts Strong time
management skills Sense of urgency in meeting or exceeding
application processing goals Skills in ?consultative selling?
Exceptional communication with team member and customers High level
of energy to deliver strong results Work Schedule: Ability to
potentially work regular weekends including either: 4 (10) hour
days or 5 (8) hour days consistent evening hours (until 11pm
Central Time) WHO WE ARE OneMain Financial is the country?s largest
lending-exclusive financial company, proudly serving millions of
customers with safe, affordable and transparent installment loans.
Our customers turn to us every day?online and at 1,500 branches in
44 states?to help them take control and improve their financial
lives with solutions for debt consolidation, medical expenses,
household bills, home improvements and auto purchases. Our talented
and dedicated team members constantly look for responsible ways to
serve our customers when, where and how they want. It?s all about
doing the right thing?a mission that hasn?t changed for more than
100 years. Key Word Tags Sales, Retail, Loan Sales, Customer
Service, Customer Care, Business Development, New Grad, Newly
Graduated, Entry level, Financial Sales, Management Development,
Management Trainee, Finance, Full-time, Career, Benefits, Customer
experience, Financial Representative, Credit, Leadership, Manager
Trainee #LI-DO1
Keywords: OneMain Financial, Evansville , Customer Service Associate, Hospitality & Tourism , Evansville, Indiana
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