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Game Room Technician/Manager

Company: Mr Gatti's Pizza
Location: Evansville
Posted on: June 7, 2024

Job Description:

Job Description
Position Summary:

The Game Technician Manager is responsible for the day-to-day operations and maintenance of the redemption area and all game room units in Gattitown. This position also ensures that all midway equipment meets safety standards and is in proper operating condition. In addition to the technical duties, this position is a management position overseeing the game room as well as the redemption area which includes ordering, stocking, ticketing, working with vendors, and quarterly planning.

Essential Functions:

  • Operation and maintenance of Redemption based game units.
  • Operation and maintenance of Video based games units.
  • Operation and maintenance of Attraction based game units.
  • Other game units as determined by store.
  • Game unit integration with redemption and gaming cashless systems (if installed).
  • Cooperative efforts with Midway/Redemption Manager for plush stock levels.
  • Preventative maintenance of game room units (internal cleaning and monitoring).
  • Troubleshooting game room units that are not operational and/or require manufacture parts and upgrades.
  • Daily safety checks of game room units (with a focus on attraction based units).
  • Game room attendant safety training where necessary.
  • Vendor relationship management with game manufacturers and parts suppliers.
  • Partners with management staff to understand the impact of game performance on the business.
  • Management of game rotations on a quarterly basis.
  • Innovation in identifying additional avenues of revenue or increasing revenue with game room layout(s), redemption plush opportunities as well as any other item that would increase the value of a guests experience in the Midway. Education, Experience and Skills Required:
    • High School or GED. College degree a plus.
    • Previous game room experience is a plus.
    • A minimum of 2 years electrical maintenance experience.
    • A minimum of 2 years mechanical maintenance experience.
    • A minimum of 2 years computer maintenance experience.
    • A minimum of 2 years network maintenance experience.
    • An outgoing personality with the ability to exercise patience and gratitude with multiple generations.
    • A drive and passion for the best customer game room experience as demonstrated through customer interaction and game room mechanics.
    • Ability to communicate well, both orally and in writing.

      Internal/External Interactions:

      Interacts with the restaurant General Manager, management staff, all employees at the restaurant level as well as guests, vendors and corporate staff.

      Leadership Responsibility:

      This position has direct leadership responsibility and is responsible for directing hourly midway employees.

      Physical Requirements:

      The work area includes approximately 2000 to 8000 square feet of midway operations. It is a hands-on, non-smoking environment involving constant interaction with customers, employees, and management. The ability to effectively communicate, identify midway issues, lift/maneuver boxes weighing up to 50 pounds, utilize a dolly to physically move games weighing up to 1000+ pounds and stand/walk on hard surfaces. Flexible hours.

      The following position description is not all-inclusive and is subject to change.

      Experience and Skills
      Please Enter Required Skills here

Keywords: Mr Gatti's Pizza, Evansville , Game Room Technician/Manager, Executive , Evansville, Indiana

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