Eligibility Specialist - Case Manager
Company: Dfr
Location: Evansville
Posted on: April 25, 2024
|
|
Job Description:
Overview:THIS POSITION IS LOCATED IN EVANSVILLE,
INDIANA.Knowledge Services has an opportunity for individuals drawn
to the social service industry with the FSSA/Division of Family
Resources (DFR) as an Eligibility Specialist. This position is
responsible for assisting in the processing of applications from
Indiana residents who are requesting public assistance. The DFR is
responsible for determining eligibility for individuals applying
and/or receiving public assistance. Programs include TANF (cash
assistance), SNAP, and Medicaid. The Eligibility Specialist staff
are responsible for assisting in the processing of new applications
and documents for ongoing public assistance.Knowledge Services,
established in 1994 and headquartered in Indianapolis IN, is a
certified woman-owned (WBE) professional services organization with
over 1500 employees located in offices throughout North America.
Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge
Services is an industry leader in Managed Service Programs (MSP),
Employer of Record / Payrolling Services, National Recruitment, and
Staffing Services. We provide outstanding services to major
organizations in various industries, including; IT, Healthcare,
Entertainment, Media, Federal and State Governments, Public
Utilities, Telecom, Manufacturing and
more.Responsibilities:Eligibility Specialists gather data for all
relevant assistance programs either face-to-face or via phone with
clientsVerify all information is gathered accurately and meets
state policiesObtain release forms and medical records as
neededVerify income, assets, and other financial / legal
documentsReview regulations and program requirements with
clientsUtilize automated program to determine eligibility of state
assistance programsData entry into state databaseRespond to all
inquiries in a timely manner via phone or
emailQualifications:Highly organized and analytical team
playerPrevious Case Manager experience is a plusStrong written and
verbal skillsSolid computer skills, Microsoft Office
proficiencyStrong oral and written communication skillsBasic math
skillsCase management skillsIndependent worker who is a
self-starter that is reliable and dependableStrong customer service
background with a professional demeanorPrefer a Bachelor or
Associate degree in Counseling or Social Services, but High School
Diploma or GED required2 years experience in a social service
environment, state or local government is desired pertaining to
employment / training programsPrevious experience as a Case
Manager, Eligibility Specialist, Eligibility Associate, Office
Manager, Call Center Customer Service Specialist, or Client
Specialist encouraged to applyThe Eligibility Specialist position
is an opportunity where you can make an immediate impact on your
community, plus the potential for promotion. You will be provided
an extensive training program to give you the skills to be
successful in this role. The wage is $18.00/hr. This role offers
paid time off, benefits, and a 37.5 hour work week of Monday-Friday
8:00AM-4:30PM.If you are looking for a position that could be the
start of your career, apply now for immediate
consideration.Physical Requirements:Job frequently requires
sitting, handling objects with hands.Job occasionally requires
standing, walking, reaching, talking, hearing, and lifting up to 25
pounds.Vision requirements: Ability to see information in print
and/or electronically.Knowledge Services is an equal opportunity
employer committed to hiring a diverse workforce and sustaining an
inclusive culture. Knowledge Services does not discriminate on the
basis of disability, veteran status or any other basis protected
under federal, state or local laws. People with disabilities,
veterans, and military families are encouraged to apply.INDDFRby
Jobble
Keywords: Dfr, Evansville , Eligibility Specialist - Case Manager, Executive , Evansville, Indiana
Click
here to apply!
|