Account Manager - Bonus pay
Company: American Rental
Location: Princeton
Posted on: May 28, 2023
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Job Description:
No matter where you are headed, American Rental is the place to
start...It will be the best decision you ever
make!RESPONSIBLITIESThe Account Manager is responsible for
contacting all customers whose Rental Agreements have expired and
for working with them in whatever way feasible to maintain the
account. This position, though requiring extensive telephone
collection-type activity, is more a sales than collections job. The
Account Manager's priority is to resell the Rental Agreement and
educate the customer rather than simply call to collect
money.Specific DutiesMonitor successful implementation of daily
contact programs: -calls, texts, mail, etc.Contact all customers
whose Rental Agreements have expired for non-renewal and determine
the customer needs, expectations or problems. This will most often
be done by phone but may require going to a customer's residence to
either discuss an account or pick up the merchandise either at the
customer's request or as dictated by Company Policy (in accordance
with Account Management Training).Demonstrate diligence, urgency,
impartiality and consistency regarding account management.Contact
references on all accounts that do not return calls.Mail letters
according to the mail program.Recognize and create opportunities to
renew customer agreements.Schedule voluntary pick-ups of
merchandise when the possibility of bringing a Rental Agreement
current is not likely.Handle field collections.REQUIREMENTSEnsure
the store meets sales targets and goals.BENEFITSWage plus delivery
bonusesPaid vacation - 1 week after only 6 months!Medical, dental,
disability and life insurance with dependent option after 60
days.401(k) with company matchCareer advancement trainingEmployee
Referral bonusEmployee discount on merchandise
(purchase/rent-to-own)Job Type: Full-timeBenefits:
Keywords: American Rental, Evansville , Account Manager - Bonus pay, Executive , Princeton, Indiana
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