District General Manager - Cape Girardeau, MO/Southern IL

Company: H&R Block
Location: Cape Girardeau
Posted on: April 9, 2021

Job Description:

What You'll Do...

H&R Block, the world's leader in tax services, is looking for a high performing District General Manager (DGM). The District General Manager is key member of the field leadership team responsible for leading a geographic district of H&R Block retail tax offices and growing their customer base.

The District General Manager leads and manages the district by establishing and maintaining strategic sales plans, prioritization and project management leading to operational excellence. In addition, the District General Manager ensures that policies and procedures are implemented and followed in each office to increase revenues, control expenses, and promote client satisfaction through a consistent and positive experience. Additionally, the District General Manager is responsible for accelerating business growth through implementation of business plan, marketing, and identification of growth opportunities and efficiently managing labor to ensure maximum productivity and profitability.

As a District General Manager, you will recruit and onboard high caliber, top performing leadership talent for key district positions. In addition, you will support office leaders with hiring initiatives and end-to-end performance management of office level associates. You will support office leaders by coaching and elevating performance standards of associates through goal setting and providing timely feedback. As the champion of our culture, you will ensure all office associates are focused on connecting with our clients to provide a welcoming and personalized service.

Pay range for this position is $80,000.00 to $120,000.00 salary.

This information is posted pursuant to the Colorado Equal Pay for Equal Work Act to provide Colorado applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed.

Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.

H&R Block offers competitive medical, prescription drug, dental and vision benefits for regular associates and/or their eligible dependents. Eligible associates can also participate in the H&R Block Retirement Savings Plan (401(k) Plan), Employee Stock Purchase Program, Employee Assistance Program, Tuition Assistance Program, (virtual) fitness center programs, associate discount program, flexible spending and health savings accounts, and a variety of wellness programs. Associates also receive Tax Prep benefits, paid time off benefits, Life Insurance, AD&D coverage, Short Term Disability and Business Travel Accident Insurance coverage.

Education

What you'll bring to the team...

• Bachelor's degree in a related field or the equivalent through a combination of education and related work experience.
  
  Work Experience
  
  • Demonstrated effective interpersonal, communication and facilitation skills that apply to all levels of the organization.
  • Strong customer relationship skills with the desire and proven ability to work in a diverse work setting.
  • Effective management of field personnel to include a working knowledge of organizational planning techniques including the development of goals and objectives, staffing, and work standards.
  • 5 years Minimum related work experience
  • Understanding and previous use of a Windows-based computer system.
  • Willingness to work irregular schedules.
  • Demonstrated analytical and problem solving skills
  • Ability to analyze data, plan, and coordinate multiple projects and work initiatives while meeting deadlines.
  • Meet IRS e-file Suitability requirements as defined by the IRS Publication 3112.
    
    About H&R Block...
    
    We're here to live our purpose-to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives.
    
    We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you'll add to the momentum of a forward-thinking company-one that defined an industry and is now leading its transformation.
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