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Engineering Supervisor (NME)

Company: Clearwave Fiber LLC
Location: Harrisburg
Posted on: November 25, 2022

Job Description:

THIS IS A REMOTE POSITION, HOWEVER THE SUCCESSFUL CANDIDATE WILL BE LOCATED IN SOUTHERN ILLINOIS.Clearwave Fiber prioritizes and serves our customers, communities, and fellow associates. We are here to build something great and fulfill our purpose of empowering people and communities to connect and thrive. We are looking for our Engineering Supervisor to take ownership, embrace the challenge to find a way to make things easier, while delivering a consistently great customer experience!The Engineering Supervisor will provide innovative and driven leadership in a manner that brings teams together to deliver results that help drive revenue and growth initiatives, control expenses, improve the company's service to customers and enhance operational efficiencies. This position has responsibility for many operational components of the business primarily which include outside plant activities. This ideal candidate motivates, supports, coaches, and performance manages associates for best-in-class results.Duties & Responsibilities:Provide a positive example of good leadership, which fosters trust, integrity, open communications and motivation while enhancing a culture of congeniality and collegialityDirect activities and functions of operations groups that may include but are not limited to outside plant and staff to ensure the high availability and reliability of Clearwave Fiber's networks, products, and servicesThe individual in this position may also be called upon to lead or assist in the efforts necessary to evaluate, plan and execute new market development initiatives to include QC and feeder fiber build initiatives with internal and external partners.Promote and facilitate effective and open communication between departments and ensure that information, company goals and performance objectives are transferred in a timely manner to all levelsPartner with leadership on project initiation, execution and delivery in order to meet business objectives, quality, budgetary and technical requirements as well as meeting customers' needsAid in monitoring capital and expense budget and forecast inputs and performanceDevelop, review and analyze key performance metrics in order to achieve company goals and objectives for service quality and network performanceReview and modify business processes and procedures, to improve efficiency and reduce the expenseEvaluate training needs for personnel so that they can meet or exceed company goals and allocate time and resources necessary to facilitate trainingRely on extensive experience and sound judgment to accomplish goals and resolve complex situationsPerform other related duties as assigned to ensure the effective operation of the departmentBenefitsClearwave Fiber appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:Lucrative short-term & long-term bonus plansMedical, dental, and vision plans - start upon hireLife insurance (self, spouse, children)Paid time off401(k) - 100% company match (vesting and matching starts upon hire, up to 5% of eligible compensation)Employee Assistance PlanEmployee Referral PlanAdditional PerksFree services if living within service areaTuition reimbursementAssociate recognition & awards programsAdvancement opportunitiesCollaborative work environment

4-year degree in related field or equivalent experience10+ years telecommunications or related experience2+ years supervisory experience in related fieldTechnical background in communications and networking desiredP&L management experienceCapital budget experienceExcellent analytical, organizational, communication and presentation skillsWorking knowledge of budget administration, practices, and accountingRelevant experience in dealing with public relations and human resource issuesAbility to comprehend new technologies quicklyMust possess strong communications skills, both verbal and writtenIn-depth knowledge of the Microsoft MS-Office software suite with particular emphasis on Excel, Visio, and PowerPointSolid management skills are a must including the ability to deal with change, stress, and conflict and coaching and mentoring of subordinatesAbility to work long hours as required and deal well with stressStrong team player with the ability to persuade, influence and negotiate partnerships with internal and external customersAbility to read, analyze and interpret technical documentation and proceduresMust be able to collect, manipulate, and distribute data for effective root cause analysisProven ability to manage multiple tasks/projects as well as leading departmental initiativesTHE SUCCESSFUL CANDIDATE WILL BE LOCATED IN SOUTHERN ILLINOIS.About usClearwave Fiber, a 100% Fiber Optic Internet provider offering business, enterprise, and residential communications services, is expanding its network to reach new communities across the Midwest and Southeast regions. This new venture was formed from Hargray Fiber and Clearwave Communications. Clearwave Fiber has the financial backing of Cable One, GTCR, Stephens Capital, and The Pritzker Organization. Our Team of more than 400 colleagues is committed to delivering the most advanced technology and customer service. If you enjoy technology and are passionate about working with a new venture with strong investment partners, we'd like to invite you to consider joining us in this endeavor.Our Core Values:Purpose - We are about more than ourselves.Ownership - We are owners.Courage - We embrace challenge.Resourcefulness - We find a way.Simplicity - We focus on what matters.Pre-hire Processes:Clearwave Fiber is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.EOE/DisabilityPI197638029

Keywords: Clearwave Fiber LLC, Evansville , Engineering Supervisor (NME), Engineering , Harrisburg, Indiana

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