SM-MED RECEPTIONIST
Company: Southern Illinois Healthcare
Location: Murphysboro
Posted on: May 26, 2023
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Job Description:
Your Career. Our Company. Together, We Grow. - -At -Southern
Illinois Healthcare (SIH), -we realize that in order to provide our
surrounding communities with excellent care, we must begin by
providing our employees with that same care and appreciation. We
offer rich opportunities to develop and grow professionally, an
environment of excellence in patient care, and the awareness that
everything we accomplish is a direct outgrowth of the superb
efforts and dedication of our employees. -As a non-profit system of
almost 4000 employees, we have won national acclaim for our cancer,
cardiac, stroke, bariatric, breast imaging, and rehabilitation
services. -$16.00/hr minimum - $22.40/hr maximum (range increases
based on education, experience and certifications) -The medical
receptionist will promptly greet and assist patients, families, and
other guests in a professional, positive, and caring manner through
in-person, online, and telephone interactions.Responsibilities Role
Specific Responsibilities - - Understand emergency office
procedures and individual roles, and actively participate in
training drills when required. - - Assist patients to complete
appropriate medical insurance, or legal forms and documentation as
needed. - - Release approved medical records according to
established procedures - - Compassionately listen to patient
concerns, and provide satisfactory resolution independently, or
with team support. - - Contribute to improvements in patient care
by self-reflecting on individual and team processes, and offering
constructive input into the problem-solving cycle. - - Promptly
greet all patients, families, internal customers, and other
visitors in a caring, professional, and helpful manner. - -
Accurately and efficiently schedule patient appointments; process
cancellations and re-schedule requests per practice standards.
Verify appointments as needed. - - Accurately, promptly, and
professionally check-in or register patients prior to their
appointment. - - Provide clear instruction concerning follow-up
care, as instructed by provider, at the completion of patient
visits. - - Verify patient insurance, collect payments and provide
receipts. Accurately post same payments to patient accounts and
reconcile a daily deposit. - - Answer incoming phone calls promptly
and courteously, and ensure that questions are resolved quickly. -
- Maintain reception desk, lobby, patient restroom, and/or waiting
room areas in a welcoming and organized condition. - - Assist in
opening or closing the clinic per practice standards, as required
by scheduled working hours. - - Complete and document in-basket and
work queue tasks according to EMR and practice protocols. - -
Receive and distribute incoming mail and faxes per practice
protocols. - - Encourage and activate patient use of patient
portal. Qualifications - - High School diploma or equivalent
required - - Associates degree preferred - - Technical Experience:
General typing and computer skills required. - - Customer service
and medical office with electronic medical record experience
preferred. - - COVID Vaccinations #PIQmedgrp -PandoLogic. Keywords:
Medical Receptionist, Location: Murphysboro, IL - 62966
Keywords: Southern Illinois Healthcare, Evansville , SM-MED RECEPTIONIST, Administration, Clerical , Murphysboro, Indiana
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