EvansvilleRecruiter Since 2001
the smart solution for Evansville jobs


Company: Southern Illinois Healthcare
Location: Carbondale
Posted on: November 26, 2022

Job Description:

The medical receptionist will promptly greet and assist patients, families, and other guests in a professional, positive, and caring manner through in-person, online, and telephone interactions. Responsibilities Role Specific Responsibilities ------ Understand emergency office procedures and individual roles, and actively participate in training drills when required. ------ Assist patients to complete appropriate medical insurance, or legal forms and documentation as needed. ------ Release approved medical records according to established procedures ------ Compassionately listen to patient concerns, and provide satisfactory resolution independently, or with team support. ------ Contribute to improvements in patient care by self-reflecting on individual and team processes, and offering constructive input into the problem-solving cycle. ------ Promptly greet all patients, families, internal customers, and other visitors in a caring, professional, and helpful manner. ------ Accurately and efficiently schedule patient appointments; process cancellations and re-schedule requests per practice standards. Verify appointments as needed. ------ Accurately, promptly, and professionally check-in or register patients prior to their appointment. ------ Provide clear instruction concerning follow-up care, as instructed by provider, at the completion of patient visits. ------ Verify patient insurance, collect payments and provide receipts. Accurately post same payments to patient accounts and reconcile a daily deposit. ------ Answer incoming phone calls promptly and courteously, and ensure that questions are resolved quickly. ------ Maintain reception desk, lobby, patient restroom, and/or waiting room areas in a welcoming and organized condition. ------ Assist in opening or closing the clinic per practice standards, as required by scheduled working hours. ------ Complete and document in-basket and work queue tasks according to EMR and practice protocols. ------ Receive and distribute incoming mail and faxes per practice protocols. ------ Encourage and activate patient use of patient portal. Qualifications ------ High School diploma or equivalent required ------ Associates degree preferred ------ Technical Experience: General typing and computer skills required. ------ Customer service and medical office with electronic medical record experience preferred. ------ COVID Vaccination-- -- PIQnursing-- -- PandoLogic. Keywords: Medical Receptionist, Location: Carbondale, IL - 62901

Keywords: Southern Illinois Healthcare, Evansville , SM-MED RECEPTIONIST, Administration, Clerical , Carbondale, Indiana

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest Indiana jobs by following @recnetIN on Twitter!

Evansville RSS job feeds